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The Semantic Dialogues by Progress Software
August 28, 2009 - (Free Research) The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.
Introduction to Microsoft Dynamics CRM Online by Microsoft
September 09, 2009 - (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft
September 09, 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM by Microsoft
September 09, 2009 - (Free Research) This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.
Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft
September 09, 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft
April 18, 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft
March 01, 2007 - (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
Microsoft Dynamics CRM - Sports Organizations by Microsoft
July 30, 2009 - (Free Research) For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.
Chill Factore Video Case Study by Microsoft
July 30, 2009 - (Free Research) The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
SAP® BusinessObjects™: The Preferred Business Intelligence Choice Designed for Growing Companies by SAP AG
December 01, 2008 - (Free Research) SAP® BusinessObjects™ Edge software is the business intelligence (BI) choice of midsize companies hoping to improve business processes, discover new opportunities and edge out the competition. It includes affordable solutions addressing just about any BI requirement, like operational reporting and analysis, dashboards and visualization.
Save lots of money with your invoices! by ReadSoft
October 13, 2009 - (Free Research) This case study examines how Alcan, a global leader in aluminum products, turned to ReadSoft's invoice processing software to automate their invoice process. With ReadSoft, Alcan was able to scan all their invoices and feed the information directly into their Oracle E-Business Suite.
OEM Program eBook by SAP America Inc
October 13, 2009 - (Free Research) Find out how to tap into a long-running program with over 750 OEM partners worldwide, and make SAP BusinessObjects market leading BI platform your own.
Make CRM Work the Way Salespeople Do by Oracle Corporation
October 08, 2009 - (Free Research) This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
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