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Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Hot Skills for 2009 by Global Knowledge May 2009 - (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc. June 2009 - (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Access Control Lists (ACLs) by Global Knowledge August 2009 - (Free Research) In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels"). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT January 2009 - (Free Research) Learn how to integrate change management into a document library using SharePoint's own framework. (EZINE) VIEW ABSTRACT | GO TO

IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc November 2009 - (Free Research) What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Managing Data Center Costs via Application and Server Consolidation by Sun Microsystems, Inc. and Intel Corporation September 2009 - (Free Research) This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GroupID 5 Suite - 60 Day Free Trial! by Imanami September 2009 - (Free Research) Imanami's GroupID revolutionizes how IT manages groups. Your company's distribution and security groups will never again be out of date. Membership will always be accurate and outdated groups will be removed from Active Directory. Automatically. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Application List: Applications that Blue Coat PacketShaper Classifies and Controls by Blue Coat April 2009 - (Free Research) Check out this data sheet for a categorized listing of 600 common applications for which Blue Coat PacketShaper delivers an accurate picture of network traffic. (DATA SHEET) VIEW ABSTRACT | GO TO

Designing Compelling Business Intelligence Business Cases for an SAP® Software Landscape: Scenarios for Leveraging Solutions From SAP and Business Objects by SAP BusinessObjects June 2009 - (Free Research) A recent worldwide survey listed business intelligence (BI) as CIOs' number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enable Project-Centric Manufacturing with Business Software by IFS June 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge May 2009 - (Free Research) It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com September 2009 - (Free Research) Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge. (EBOOK) VIEW ABSTRACT | GO TO

Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware March 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Beyond the PCI "Check list" -- A Path to Achieve Higher Levels of IT Security and Compliance by Skybox Security October 2009 - (Free Research) PCI DSS is an opportunity for security professionals to leverage compliance initiatives to improve security and risk management. This presentation transcript illustrates how organizations must go beyond “checklist” compliance to improve security and IT efficiency -- through automation, prioritization, and focused attention on the critical issues. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Beyond the PCI ‘Check list’ – A Path to Achieve Higher Levels of IT Security and Compliance by Skybox Security September 2009 - (Free Research) PCI DSS is an opportunity for security professionals to leverage compliance initiatives to improve security and risk management. The webcast illustrates how organizations must go beyond 'checklist' compliance to improve security and IT efficiency - through automation, prioritization, and focused attention on the most critical issues. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation June 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation June 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean IT: The Time for Transformation is Now by CA August 2009 - (Free Research) Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Orion Application Performance Monitor (APM) by SolarWinds, Inc. July 2009 - (Free Research) Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Full Price Tag of Your Email Environment by Iron Mountain Digital September 2009 - (Free Research) Understanding how much your current email system costs, and how that all adds up, is the key to making changes and to providing a better service for your users. This paper will list and discuss what your email infrastructure is really costing you. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking Control of Your Business: Growing Profitably in the Professional Services Market by SAP America Inc January 2006 - (Free Research) This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Cost Of Email: Putting A Price Tag On Your Email Environment by Mimecast August 2009 - (Free Research) You can't afford to ignore email archiving, security, internal policy or regulatory requirements, but can you afford to keep paying for it as multiple systems on top of your email system? This paper will list and discuss what your email infrastructure is really costing you as well as talk about cloud based services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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