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JIRA 3.13 -- Bug and Issue Tracking Software Trial Demo by Atlassian April 13, 2009 - (Free Research) JIRA lets you prioritize, assign, track, report and audit your issues, whatever they may be -- from software bugs and help-desk tickets to project tasks and change requests. More than just an issue tracker, JIRA is an extensible platform that you can customize to match to your business processes. Try JIRA free for 30 days now. (DEMO) GO TO DEMO

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services April 07, 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

An Introduction to the Business Model for Information Security by ISACA February 10, 2009 - (Free Research) Read this paper to learn about the Business Model for Information Security, which takes a business-oriented approach to managing information security that is both predictive and proactive as it adapts to changes, considers the organizational culture and delivers value to the business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating Virtual Lab Infrastructure and IT Service Delivery with Microsoft and Surgient by Microsoft and Surgient May 11, 2009 - (Free Research) This webcast showcases virtualization platforms to optimize virtual lab infrastructure and automate the VM lifecycle. Learn how to drive accelerated, high-quality testing and delivery of IT services while reducing operating expenses and increasing business productivity. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mastering the Iteration: The Heartbeat of Agile Development by Rally Software Development Corp. August 2008 - (Free Research) This white paper is an excerpt from the book "Scaling Software Agility: Best Practices for Large Enterprises", and describes the iteration pattern and activities that a team engages in to create tested, value-delivered code in a short time box. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global bank improves virtual service delivery from hours to minutes by Opalis Software, Inc. July 2009 - (Free Research) A financial services provider offering personal, commercial, corporate and institutional services across Canada and the US needed to standardize requests and eliminate manual management. With the Opalis solution, the bank automated five processes - a VM request portal, provisioning, decommissioning, backup, and lease expiry of all virtual machines. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Reasons CIOs Are Adopting Cloud Computing in 2009 by Salesforce.com March 2009 - (Free Research) Cloud computing is transforming the way IT departments build and deploy custom applications during lean times and changing the economics of information technology. Here are the 5 reasons why thousands of companies are betting that cloud computing is the right technology strategy for 2009 and beyond. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uniting IT with Business through ITSM: Oracle Leads the Charge by Oracle Corporation February 2008 - (Free Research) Investigating the tangible business results using ITSM, this Aberdeen Research Brief highlights Oracle's Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Network Firefighting: Integrate Fault, Performance, and Configuration Management by SolarWinds, Inc. May 2009 - (Free Research) Join SolarWinds Head Geek, Josh Stephens, as he discuss best practices for combining fault, performance, and configuration management into a single, unified approach for improving the overall health and efficiency of your network. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Evidence-based Development: How to reduce risk, improve quality and ensure compliance by Integrate Systems Engineering Ltd, IBM Business Partner May 2009 - (Free Research) Evidence-Based Development (EbD) draws inspiration from requirements management, from risk management, and from the claim-evidence-argument paradigm - well known in the safety engineering domain - whose ideas we extend from safety to the broader concept of system fitness-for-purpose. Read this whitepaper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MKS Toolkit for Developers v9.2p2 by MKS, Inc. - Interoperability Division June 2009 - (Free Research) MKS Toolkit for Developers speeds the software development and administration process and reduces errors by eliminating the time spent on tedious manual tasks. MKS Toolkit dramatically improves the compatibility between Windows and UNIX environments. (TRIAL SOFTWARE) GO TO

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management by BMC Software, Inc June 2009 - (Free Research) IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Complete SAP Support Solution: How Oracle User Productivity Kit Complements SAP Solution Manager by Oracle Corporation December 2008 - (Free Research) This white paper describes SAP Solution Manager, its use within the context of ASAP implementation methodology, and how Oracle User Productivity Kit integrates with it to provide complete and complementary support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taming Data Chaos: Simplify Data Integration with DataDirect Data Integration Suite by DataDirect Technologies March 2009 - (Free Research) Data transformation and integration are key areas where specialized products can yield impressive time and cost efficiencies and The DataDirect Data Integration Suite is one of the leaders in this space. Read this paper for a detailed analysis of this product. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using SLAs to Gain a Competitive Advantage by Blue Coat December 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Advanced virtualization management for Hyper-V and System Center environments by Citrix April 2009 - (Free Research) Citrix Essentials for Microsoft Hyper-V extends the management capabilities of Hyper-V and System Center Virtual Machine Manager with advanced virtualization tools for managing storage in virtual environments, automating the virtual machine lifecycle, and dynamically provisioning Hyper-V infrastructure. (IT BRIEFING) VIEW ABSTRACT | GO TO

Five Myths of Agile Development by VersionOne Inc. September 2008 - (Free Research) In this white paper, you will gain insight into five myths commonly associated with agile development. Explore what agile development is in reality, what it is not, and the true benefits of transitioning to agile methods in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Enterprise Repository and Oracle Service Registry for SOA Governance by Oracle Corporation May 2009 - (Free Research) Service-oriented architecture (SOA) is an entirely new approach to IT that connects people, process, and technology in a dynamic, distributed environment; however, it also increases system complexity. Read this data sheet to learn how together, Oracle Enterprise Repository and Oracle Service Registry create a solid foundation for SOA governance. (DATA SHEET) VIEW ABSTRACT | GO TO

Benefits of Citrix NetScaler for Ajax Applications by Citrix September 2008 - (Free Research) In this whitepaper learn the many benefits of Citrix NetScaler for Ajax applications. Discover how NetScaler speeds up the initial load of an Ajax application and helps ensure that the benefits of asynchronous communication are not delayed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company) March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Extend Management Tools to Virtual Services by Opalis Software, Inc. July 2009 - (Free Research) Virtual Sprawl stands in the way of achieving the promise of virtualization. In order to optimize virtualization without increasing the staff, time and cost required to manage these environments IT departments need to automate management best practices by extending their existing management tools to virtual services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA eHealth® Simplifies Performance Management by CA October 2008 - (Free Research) CA eHealth NPM integrates with other CA network, database and application management solutions, agents and third-party products to provide rapid problem identification and resolution and proactive service assurance across multivendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automated testing ROI: fact or fiction? A customer's perspective: What real QA organizations have found by Hewlett-Packard Company February 2009 - (Free Research) The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Ten steps to better requirements management by IBM October 2008 - (Free Research) Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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