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VMware Training Nxtbook: Reduce Your IT Costs with VMware Training by Global Knowledge
September 21, 2009 - (Free Research) VMware vSphere is the next evolutionary step in IT computing. vSphere dramatically reduces capital and operating costs, and increases control over IT infrastructures while preserving the flexibility to choose any OS, application and hardware. Learn how to take advantage of this new technology with VMware training from Global Knowledge.
E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation
November 18, 2009 - (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft
October 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
Agile Development: Sure-Fire Ways to Fail When You Scale by VersionOne Inc.
September 2008 - (Free Research) While there are many "how to" options to extending agile beyond a few teams, this white paper focuses on critical recommendations for organizations moving to full-scale agile development. Avoiding these pitfalls can mean the difference between...
Spanning Tree Protocol Essentials for the CCNA Exam by Global Knowledge
November 2009 - (Free Research) The Spanning Tree Protocol (STP) was developed to solve the problems caused by loops in a bridged, or switched, topology. Read this paper for useful knowledge of the Spanning Tree Protocol - knowledge that will be useful for the CCNA exam.
Robot/SCHEDULE Enterprise Training: Triggering an Event Based on File Arrival by Help/Systems
September 2009 - (Free Research) Robot/SCHEDULE Enterprise is a new software product that expands job scheduling and server management to your Windows, HP UX, Linux, and UNIX servers today. View this training session to learn how a file creation on a Windows server can become an event that triggers the launch of a Robot/Scheduled job.
End User Performance - Building and Maintaining ROI by SAP AG
January 2006 - (Free Research) In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance.
Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 2009 - (Free Research) Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
Data Privacy - The Untold Story by IBM
February 2009 - (Free Research) Check out this webcast to learn the business and technical issues that drive privacy protection requirements and how to safeguard confidential data by leveraging data masking techniques as part of an overall integrated data management strategy.
Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online
March 2009 - (Free Research) This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.
Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
The Scoop on the New CCNA and CCNP Specializations by Global Knowledge
September 2009 - (Free Research) There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document.
10 Hot Skills for 2009 by Global Knowledge
May 2009 - (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT
August 2008 - (Free Research) SearchWinIT.com's SharePoint e-zine is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation.
The MidMarket CIO's Guide to Successful ITIL Implementation by SkillSoft Corporation
September 2009 - (Free Research) Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.
September 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
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