Change and Configuration Management | Software Configuration Management (SCM) | Application Lifecycle Management(ALM) | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Compliance Management/ Sarbanes-Oxley Compliance | Application Management and Maintenance | Data Center Management | Virtualization | Availability, Performance and Problem Management

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Fixing the SAP Upgrade Process: Nine Best Practices by Panaya, Inc. November 10, 2009 - (Free Research) This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

49 Do's, Don'ts, and Customer Lessons for SAP Upgrades: Going beyond the SAP Upgrade Clichés by Panaya, Inc. November 10, 2009 - (Free Research) In this article, the best advice on upgrading to SAP ERP 6.0 is compiled into a list of SAP upgrade do’s and don’ts for your reading enjoyment and practical use. Also included are some customer lessons from those who have upgraded to ERP 6.0 and have stories to tell. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Management: Creating a functional CMDB is achievable in your lifetime by Numara Software February 19, 2009 - (Free Research) In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Configuration Audit and Control: 10 Critical Factors to Change and Configuration Management Success by Tripwire, Inc. October 2008 - (Free Research) As businesses have instituted internal, industry, and government mandated regulatory compliance, the need for audit data to prove conformity has also become a necessity. Read this white paper to learn how configuration audit and control provides a single, independent source for enforcing and reporting on a change policy across an organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orion Network Configuration Manager (NCM) by SolarWinds, Inc. July 2009 - (Free Research) Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL®,the CMS and You by BMC Software, Inc August 2009 - (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Change Management: Reduce the Chaos by Taking Control by Numara Software February 2009 - (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Driving Effective Software Quality to Address Application Complexity by Hewlett-Packard Company December 2009 - (Free Research) Join Melinda Ballou as she answers how organizations can be successful and maintain high-performing business-critical software with fewer resources and strategies for successful quality adoption. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SOFTWARE TESTING: New software testing technologies bring new challenges by SearchSoftwareQuality.com March 2009 - (Free Research) This first issue of SearchSoftwareQuality.com's Software Testing E-zine covers two new technology areas - virtualization and rich Internet applications (RIAs) - that are changing software testing approaches and presenting new challenges. (EZINE) VIEW ABSTRACT | GO TO

Do-It-Yourself BI Done Right: The Secret Sauce is SaaS by myDIALS Inc. November 2009 - (Free Research) This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

10 Ways to Reduce Your Email Costs Using Mimecast by Mimecast October 2009 - (Free Research) If you’re considering cutting costs by switching to email archiving and management in the cloud, this white paper contains useful information and best practices. Download it and learn 10 ways MimeCast can save you time and money using cloud-based email management. (EGUIDE) VIEW ABSTRACT | GO TO

Chapter 3: SaaS on the Rise, but Does It Deliver? by SearchCRM October 2009 - (Free Research) The emergence of Software as a Service-based applications has enabled organizations to get new applications up and running quickly and cheaply, saving resources for mission-critical tasks. (EBOOK) VIEW ABSTRACT | GO TO

Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc. August 2009 - (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Take the Maturity of Your Systems and Software Development Process to the Next Level with ALM by IBM April 2008 - (Free Research) This white paper introduces the steps that organizations must take to improve their systems and software development processes, by implementing key best practices and uniting development teams with Application Lifecycle Management (ALM). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solution Brief: Achieve and Maintain Compliance with Configuration Control Solutions by Tripwire, Inc. December 2008 - (Free Research) Achieving and maintaining compliance tops the list of ongoing IT projects for many organizations ranging from small regional companies to giant multinationals. Read this brief document to learn what Tripwire solutions have to offer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Application Lifecycle Management by Hewlett-Packard Company December 2008 - (Free Research) This E-Guide discusses the benefits and drawbacks of consistency in ALM and provides an overview of the challenges associated with building and managing quality into the software development life cycle (SDLC). (EGUIDE) VIEW ABSTRACT | GO TO

The Big Book of SAP Upgrades: Real World SAP Upgrade Tips from the World's Leading SAP System Integrators by Panaya, Inc. November 2009 - (Free Research) In August 2009, hundreds of SAP system integrators were asked to contribute their best upgrade tips for upgrading to SAP ERP 6.0. We took the best tips we received and compiled them in this eBook for you. Read this eBook to learn over 60 tips on upgrading to SAP ERP 6.0. (EBOOK) VIEW ABSTRACT | GO TO

Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff by Tripwire, Inc. October 2009 - (Free Research) Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Modernizing Your Legacy AS/400 applications by Hewlett-Packard Company July 2008 - (Free Research) With recent AS/400 announcements, companies operating on the AS/400 today have a decision to make—rehost, rewrite, or replace. The key thing to remember when migrating your AS/400 application infrastructure is that it is all about delivering the intended business outcome— generating new services to win new customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing the IT Infrastructure: Ensure Security and Improve Compliance by Tripwire, Inc. October 2009 - (Free Research) Tune into this webcast to discover why Tripwire should be your go-to solution for managing the configurations of your physical and virtual IT infrastructures. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

When Good Applications Go Bad: Adding Application Control to your Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS October 2009 - (Free Research) Check out this podcast transcript for the latest information about application security threats and how Fortinet can provide multi-function security system solutions as well as an award-wining Partner Program. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

DataDirect XML Converters Allow Health Care Payers and Providers to Comply with X12 EDI Standards by DataDirect Technologies February 2009 - (Free Research) In this product review, Benefitfocus IT professionals discuss their experiences with DataDirect XML Converters 4.0. They rate the product using several criteria and detail how the implemented the product into their IT enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying XML Converters On Microsoft BizTalk Server by DataDirect Technologies March 2009 - (Free Research) This document describes how to deploy DataDirect XML Converters for .NET on Microsoft BizTalk to help control the input and output ports of BizTalk applications that need to convert data in native formats to XML. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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